Legal
The paperwork, in plain English.
ThimbleCare is pre-launch. Two lightweight documents cover anyone who joins the waitlist today. Three more open to the public once the product does, and will be publishable here before they take effect.
Last updated · 24 April 2026
In force today
The waitlist site
If you’ve joined the waitlist, read these. They cover how we handle your email, what opting in means, and what the waitlist entitles you to.
Coming with the product
Product terms
Two separate agreements. One for the worker, one for the participant. Both published before the product opens, not buried under a click-through on sign-up.
- Worker Terms of ServiceThe agreement between ThimbleCare and the worker who runs the practice.Coming soon
- Participant Terms of ServiceThe agreement between ThimbleCare and the participant whose records live here.Coming soon
Ongoing disclosures
Operational transparency
Kept up to date regardless of launch stage. If it changes, we note the change here before it takes effect.
- Sub-processorsEvery vendor that has access to any customer data, with what they do for us.View register →
- Position PaperWhat ThimbleCare believes, where we draw the line, and how we behave when pushed. Written once, published before launch.Coming soon
Nothing here constitutes legal advice.
These documents describe our obligations to you, not your obligations to anyone else. If you need advice on NDIS-specific record-keeping, work with a qualified advisor.
Something missing or unclear? legal@thimblecare.com.